Privacy Policy | IntercityXpress


Last updated August 2 2023.

Policy Effective

Effective Date: August 2 2023. including all its website subdomains, we are committed to protecting your privacy. This Privacy Policy describes the types of personal information we collect, how we use it, and the steps we take to ensure your personal information is kept confidential and secure.

Information We Collect

We may collect personal information from you when you visit our website or place an order with us. This may include your name, email address, phone number, shipping and billing address, payment information, and other information necessary to fulfill your order.

We also collect non-personal information such as your browser type, IP address, and pages you visit to help us better understand how our website is being used and to improve our services.

How We Use Your Information

We use your personal information to fulfill your orders, provide customer service, and communicate with you about your orders and our products and services. We may also use your personal information for marketing purposes, such as sending you promotional emails or newsletters.

We may share your personal information with our logistics and fulfilment provider (InterCityXpress) who assist us with order fulfillment, payment processing, and marketing activities. We will only share your personal information with them to the extent necessary to perform their services for us and they are required to maintain the confidentiality of your personal information.

We may also share your personal information if we are required to do so by law, or if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Security

We take data security seriously and have implemented reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving promotional emails or newsletters from us by following the instructions provided in those communications.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at or +966 9200 14858.