Logistics background
100% Saudi-Owned Company

Reliable
Logistics Solutions
Across Saudi Arabia

Powering Saudi businesses with end-to-end fulfillment and warehouse solutions. From inventory management to last-mile delivery — we handle your supply chain, so you can focus on growth.

99%
Delivery Rate
24/7
Support
48hrs
COD Refund
Warehouse operations at IntercityXpress
100%
Saudi Owned
Who We Are

Your Trusted Logistics Partner in Saudi Arabia

IntercityXpress is a 100% Saudi-owned company specializing in end-to-end fulfillment and warehouse solutions for businesses across the Kingdom. From storing your inventory to picking, packing, and delivering to your customers — we manage every step of the journey.

Built for modern commerce, our warehouses combine smart inventory systems, real-time visibility, and trained operations teams. Whether you're a growing e-commerce brand or an established enterprise, we scale with your business and deliver with precision.

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Licensed & Registered
TGA certified
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Enterprise Grade
ISO standards
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KSA Coverage
Nationwide reach
Vision 2030
Aligned with the Future

Driving Saudi Vision 2030

IntercityXpress is committed to supporting Saudi Arabia's Vision 2030 by investing in logistics innovation, digital transformation, and building world-class supply chain infrastructure.

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Innovation

Pioneering logistics technology solutions for the Kingdom.

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Digital Transformation

Embracing AI-powered systems and real-time tracking.

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Smart Logistics

Optimizing supply chains with data-driven decisions.

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Economic Growth

Supporting Saudi commerce and e-commerce ecosystem.

Our Purpose

Mission & Vision

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Our Mission

To provide seamless, technology-driven last-mile delivery and supply chain solutions that empower businesses to grow, delight their customers, and thrive in the Saudi market.

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Our Vision

To become the most trusted and innovative logistics partner in Saudi Arabia, leading the transformation of last-mile delivery through technology, reliability, and operational excellence.

What We Do

Core Services

Comprehensive logistics solutions designed to move your business forward

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Storage & Warehousing

Secure, climate-controlled facilities with real-time inventory management across the Kingdom.

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Order Management

End-to-end order processing, picking, packing, and dispatch with full visibility.

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Transportation

Reliable fleet operations with optimized routing for time-sensitive deliveries.

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Last-Mile Delivery

Fast, accurate doorstep delivery with real-time tracking and proof of delivery.

3PL Partnership

Partner-Enabled Services

Extended logistics capabilities through our trusted partnership network

01
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Clearance & Forwarding

Expert customs clearance and freight forwarding services for smooth cross-border operations.

02
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Shipping

Domestic and international shipping solutions with competitive rates and tracking capabilities.

03
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Cold Supply Chain

Temperature-controlled storage and transport for perishable goods and sensitive products.

04
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Amazon Storage Partnership

Integrated fulfillment solutions partnered with Amazon for seamless e-commerce operations.

Trusted By

Our Customers & Partners

Powering logistics for leading brands across Saudi Arabia

Testimonials

What Our Clients Say

"IntercityXpress has transformed our delivery operations. Their reliability and speed have allowed us to scale our business across Saudi Arabia with confidence."

★★★★★

Ahmed Al-Rashid

Operations Director, Sulalat Coffee

"The real-time tracking and COD management are exceptional. Our customers love the transparency, and the 100% COD refund policy gives us peace of mind."

★★★★★

Fatima Al-Zahrani

E-Commerce Manager, Zebdiah

"As a partner, IntercityXpress delivers not just packages but promises. Their cold chain capabilities have been crucial for our perishable goods distribution."

★★★★★

Omar Bahamdoon

CEO, Bahamdoon Trading

"From warehousing to last-mile delivery, IntercityXpress provides a seamless end-to-end solution. They truly understand the Saudi market."

★★★★★

Sarah Al-Mutairi

Logistics Lead, Coffee Kingdom

Performance

Key Performance Indicators

Numbers that reflect our commitment to excellence

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99%
Delivery Success Rate
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98%
Customer Satisfaction
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97%
Efficiency Rate
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100%
COD Refund Within 7 Working Days
Trust & Compliance

Licenses & Registrations

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TGA

Transport General Authority Licensed

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Chamber of Commerce

Registered with Saudi Chamber of Commerce

Innovation

Technology Highlights

Leveraging cutting-edge technology to deliver superior logistics experiences

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Shipment Tracking System

Real-time tracking with detailed delivery route visibility. Know exactly where your package is at every step.

Track Now →
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AI-Powered Chat Support

Instant, intelligent customer support powered by AI. Get answers to your queries 24/7 without delays.

Support

Frequently Asked Questions

Everything you need to know about our logistics services

How do I track my package?

Use your Shipment ID on our Tracking page. You can find the Shipment ID in your order confirmation SMS or email. The tracking page shows real-time status and the full delivery timeline.

What are the delivery areas covered?+

We provide nationwide coverage across Saudi Arabia including Riyadh, Jeddah, Dammam, Makkah, Madinah, Khobar, Abha, Tabuk, and more. We continuously expand our network to reach more remote areas.

How do I request a COD refund?+

We guarantee 100% COD refunds within one week. Contact our support with your Shipment ID and bank account details. Refunds are processed within 7 business days to your registered bank account.

What is your delivery timeframe?+

Standard delivery within major cities is 24–48 hours. Inter-city deliveries take 2–5 business days. Express and same-day options are available for selected areas.

How do I schedule a pickup?+

Pickups can be scheduled through our order management system or by contacting your account manager. Same-day pickup available if requested before 12:00 PM.

Do you offer cold chain delivery?+

Yes! Through our 3PL partnerships we offer cold supply chain solutions for perishable goods, food, pharmaceuticals, and temperature-sensitive cargo with refrigerated vehicles and continuous monitoring.

What happens if a delivery attempt fails?+

Our driver makes up to 3 delivery attempts with SMS/WhatsApp notifications. After 3 failed attempts the package is held at our hub for 7 days before being returned to the sender.

Are you integrated with Salla, Zid, and Shopify?+

Yes! IntercityXpress is fully integrated with Salla, Zid, and Shopify. Setup takes a few minutes, enabling automatic order sync, label generation, and real-time tracking for your online store.

Get In Touch

Contact Us

Ready to transform your logistics? Reach out to us today.

Company Information

Location
Location
RQYA2255,
2255, Abi Obaidah Aamir Ibn Al Jarrah RD,
Al Sulay Dist, RIYADH,
Kingdom of Saudi Arabia
Email
Email
contactus@intercityxpress.com
Phone
Phone
920014858
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